Then click "Test Email AutoConfiguration." To check the Outlook connection status you need to hold the CTRL button and then right click on the Outlook icon.Ĭheck if you see the personal mailbox and shared mailbox connection. When Outlook is active, you'll find an Outlook icon in the task bar. You can manage this option via Control Panel > mailĪlternatively, when reinstalling the mail account in outlook, disable the option "Use cached Exchange Mode to download email to an Outlook data file". Set it to ONLINE mode (disable caching mode) Removed the mail account and reinstalled mail account.Ĭreate a new Outlook profile (do NOT remove the existing Outlook profile) and add ONLY the problematic account.Get this request multiple times in a few seconds, that it can be quite annoying to get past it. Better double check your password and better NOT enter it again, or change it in the password request. You might end up with a locked user account if you enter the wrong credentials by accident while outlook keeps popping up the password request. Tried to remove password in Microsoft credential manager.Tried to change password (password reset).No explicit error message but you get a window with Outlook connected to multiple mail accounts (so removing Outlook completely, was not really an option.) No issue on phoneĬonnecting the same account on a smartphone, works fine. In this particular case, the PC was not connected to the domain of the Exchange server.īut also important connection on Outlook from domain joined PC is ok, no reconnection message. In this case, the issue was related to connecting to a functional/shared mailbox.Ĭonnection to the personal mailbox was working fine, at first sight.
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